Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, and payment details when you create an account or subscribe to a plan.
• Usage Data: Information about how you interact with the Service, including content generation requests, feature usage, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers collected automatically through cookies and similar technologies.
• Content Data: The prompts, inputs, and content you create using the Service. This data is used to process your requests and improve content generation quality.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and send billing-related communications
• To send product updates, marketing communications, and promotional offers (with your consent)
• To analyze usage patterns and optimize performance
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations and enforce our Terms of Service

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist with hosting, payment processing, analytics, and customer support.
• AI Processing Partners: AI model providers that process content generation requests. Your inputs are processed in accordance with our data processing agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

4. Data Retention

We retain your account information for as long as your account is active. Generated content is stored according to your subscription plan's storage limits. Usage logs are retained for up to 24 months for analytics purposes. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, regular security audits, and secure development practices. While we strive to protect your information, no method of transmission over the Internet is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your personal information
• Restrict or object to certain processing activities
• Export your data in a portable format
• Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@contentvibing.com.

7. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place, including standard contractual clauses for transfers outside the EEA.

8. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related inquiries, contact our Data Protection team at privacy@contentvibing.com.